Make sure the audio features on your device are enabled as the functionality is restricted to audio connections only. Web call: You can talk to us directly through your browser, if you are using Chrome, Firefox, Safari11 or Opera.are 7pm-7am EST / 6pm-6am CST / 5pm-5am MST / 4pm-4am PST. Hours of operation in the continental U.S. International Callers: Applicants calling from the United States can reach a customer service representative at +1 7.Information - If you are in the Philippines and wish to learn more about obtaining a visa to travel to the U.S., please call (02)5488223 or (02)7928988. Telephone: Please contact a customer service representative using one of these telephone numbers: Visa application services call center agents are able to assist you via telephone, chat or email. If you need help with your visa application or want to learn more about obtaining a visa to travel to the U.S., please contact us via any of the means shown below. Please collect the missing information and then call back. If you do not have all of the information listed above then the call center will not be able to help you. Embassy/Consulate where the visa applicant will appear for an interview The visa applicant's first and last name.Please have all of the following information on hand before contacting the call center: Email: Send an email to and in the subject and/or body enter a valid passport number exactly as it was entered at the time the appointment was scheduled, and you will receive an automatic response with the status.
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